Owning Up to Your Mistakes
Let’s make it simple today. When you make a mistake, take responsibility. It’s really that simple. Don’t blame your team. Don’t blame your boss. Don’t blame the system. Take responsibility. Those around you will respect you for it!
So now what? You took responsibility for losing a client, sending an inappropriate email or telling your boss off in a moment of frustration. Here are the 3 A’s toward making things right.
1. First things first – Apologize. Don’t call in sick. Don’t come to work incognito and don’t avoid everyone. Just suck it up, be an adult, and apologize.
2. Atone. If you care about your job and the people around you then you need to do all you can to make up for the mistake. The first A is the first step but that’s just the beginning. Repairing whatever was done poorly means swallowing your pride and getting yourself in high gear. No excuses. No more slip-ups. And maybe a little overtime. And finally,
3. Accept the consequences. If you tell your boss off, expect a write-up or a disciplinary letter in your HR file. If you send an inappropriate email, definitely expect your colleagues to talk about you behind your back and question your mental stability. And if you lose a client, you may be removed from the account or worse. Whatever it is, accept it, atone for it and of course, apologize. Don’t dwell on it and move forward with the great work you know you can do.
One last thing! All of this could probably have been avoided with good old-fashioned communication, and I don’t mean shooting off an email. I mean sitting down with the person or the people frustrating you or the tough client making you lose sleep and having a real discussion about expectations, deadlines and deliverables. Those conversations should happen before any project but if they don’t, it’s never too late.
#powermovemonday #solutionsnotresolutions You got this!